Challenge
- Manage the contracts by translating financial KPI to operational KPI
- Prioritize daily activities in order to reduce financial losses and increase savings
- Merge every dashboards and KPI in one tool
Outcome
- Structuring a KPI tree to translate P&L KPI to Operations KPI
- Integration of only necessary datas in one tool used by Operations
- Implementation of Performance Contract Management rituals with an automatic prioritized action plan based on losses
Results
- Standard KPI Tree for contracts
- Automatic daily prioritized action plan with operational targeted KPI, translated into amount of potential savings
- Performance Contract Management implemented