Reconciliating finances and operations of a water supply company

Manage the contracts by translating financial KPI to operational KPI, prioritize daily activities in order to reduce financial losses and increase savings and merge every dashboards and KPI in one tool

Challenge

  • Manage the contracts by translating financial KPI to operational KPI
  • Prioritize daily activities in order to reduce financial losses and increase savings
  • Merge every dashboards and KPI in one tool

Outcome

  • Structuring a KPI tree to translate P&L KPI to Operations KPI
  • Integration of only necessary datas in one tool used by Operations
  • Implementation of Performance Contract Management rituals with an automatic prioritized action plan based on losses

Results

  • Standard KPI Tree for contracts
  • Automatic daily prioritized action plan with operational targeted KPI, translated into amount of potential savings
  • Performance Contract Management implemented

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