Client Journey

Diagnostic

3 - 5 weeks

Step 1

Drilling

Organization, Culture, Operational model

-

1 Week

Step 2

Identify, Map, Assess

Kick-Off, Interviews, “Boots on the ground” Studies

-

1 Week

Step 3

Assess, Align

"Boots on the ground" studies and project approach

-

1 Week

Step 4

Embark, Engage

Development of solutions roadmap, R.O.I

-

1 Week

Implementation

18 - 24 weeks

Step 1

Engage

Engage Teams

-

3 to 5 Weeks

Step 2

Implement

Test solutions

-

3 to 5 Weeks

Step 3

Implement, Deliver

Implement Solutions

-

8 to 10 Weeks

Step 4

Sustain

Sustain Solutions

-

1 Week per quarter

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