Client Journey - Implementation

18 - 24 weeks

Step One

Engage

ENGAGE TEAMS.

Unsplash Planning Meeting 20220303164929

Internal teams validated and installed

In-depth analysis by improvement levers

Analysis of root causes

Validation of “business cases” by improvement levers

Priorities by theme and alignment with the installation roadmap

Weekly performance monitoring cockpit Installation

First Quick Wins’s Installation

Step Two

Implement

TEST SOLUTIONS.

Alvaro Serrano Hjwkmkehbco Unsplash

Installing quick wins.

Testing solutions by levers

Workshops, coaching, behaviorial changes.

Assessment of required skills

Implementation plan Validation

Developpement of appropriate training

P&L Impact

Cockpit installed and operational

Step Three

Implement, Deliver

INSTALL SOLUTIONS.

Pexels Lukas 590045

Field installation of solutions by levers

Adaptation of appropriate managerial behaviors

Technical training

Installation of the new operating model

Process and KPIs industrialization

Weekly monitoring dynamics of operational results and corresponding financial gains

“This week/Next week” review

Discipline in execution

Step Four

Sustain

SUSTAIN SOLUTIONS.

Stanislaw Zarychta Zmy1rz08tq Unsplash

Weekly performance monitoring

At point-of-execution’s coaching

Additional development phase identified and validated

Adapted weekly reporting tools

Internal teams trained and operational for additional deployment.

Quarterly audits

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